Integrated Technology Services
                    The Benefits of Tailored Service from ITS

 
                Having a service plan tailored specifically for you ensures you receive the most cost and time effective solution possible.
                  Our team will analyse your organisations specific needs and develop a solution perfect for you.

               We offer a variety of service components that may be built into your maintenance strategy from a number of training courses through
             to field service and spare parts sales.

Spare Parts -
Being one of Australia’s largest ATM component stockists ensures we can provide parts to meet the needs of our customers.

Customised Planning -
We focus on designing, implementing and delivering repair and maintenance strategies that exceed our customers expectations in terms of quality and cost effectiveness.

Training -
We tailor training courses to customers needs and can provide these services to fulfil any level of training from consumable replenishment through to merchant training.
Repair Centre -
Our repair centre technicians provide a high quality, reliable and cost-effective source of repair and refurbishment services to OEMs and third party maintainers of ATMs and other banking or electronic equipment. All repairs are performed in-house and are tracked on the ITS database.
Field Service -
With a strong presence in every capital city and an established network of service partners, ITS is able to offer our clients a comprehensive field service strategy. All staff carry PDAs to ensure efficient despatch and reporting of jobs.
Call Centre & Help Desk -
ITS have a 24 seat call centre that is able to operate 24hrs x 365 days per year. ITS use the latest Computer to Telephone Integration technology to ensure your needs are addressed as efficiently as possible.